terms

These are the Terms And Conditions

PAYMENT
A 20% deposit is required upon booking, which is non-refundable. The balance must be paid 6 weeks prior to the commencement of the holiday. Should your payment not reach us by the due date we reserve the right to re-let the caravan.

LATE BOOKINGS
In the case of bookings made within 6 weeks, full payment is required.

CANCELLATIONS
The booking deposit is non-refundable. Cancellations received within 28 days will be liable to pay 80% of the holiday costs. No refund will be given for cancellations made within 8 days of the holiday start date.

ARRIVAL AND DEPARTURE TIMES
The caravan will be available from 2pm on the day of arrival on presentation of your booking confirmation and registration form. Collect the keys from the East Gate (directions will be sent with your confirmation letter). If you arrive before 2pm, you will be able to use all the facilities on arrival.

The caravan must be vacated by 10am on the day of departure. Please leave the caravan in a clean and tidy condition.

SMOKING
If smoking outside, please dispose of any cigarette ends and do not leave them on the ground outside the caravan. Smoking is not permitted inside the caravan.

ENTERTAINMENT PASSES
These are included in the cost of your holiday and can be collected from Reception on arrival.

PETS
No pets are allowed in the caravan.

BEDDING
Duvets are provided for all beds; however you are required to supply your own bed linen. Alternatively, bed linen can be hired from the Hire Shop on site. Towels/tea towels are not provided.

SERVICES
Gas and electricity is included in the booking price.

RESTRICTIONS
Only the persons named on the booking form can occupy the caravan. We are not able to accept bookings from single sex parties or groups predominantly less than 21 years of age.

INSURANCE
We cannot accept liability for personal injury or the loss or damage of your personal belongings; this should be covered by your own holiday insurance.